AODA for Parishes

Accessibility for Ontarians with Disabilities Act (AODA)

In 2005, the Ontario Public Service passed the Accessibility for Ontarians with Disabilities Act (AODA), making AODA training required for all employers and workers in Ontario.  Its purpose is to improve accessibility standards for Ontarians with physical and mental disabilities to all public establishments by 2025.   Compliance is mandatory.  Our family of faith works to assure that all persons within our community are aware of their responsibilities to foster an accessible and inclusive environment for persons with disabilities.

Accessibility Standards

The accessibility standards are the legal requirements that Parishes must follow to become more accessible to people with disabilities They address five key areas:

  1. Customer Service
  2. Information and Communications
  3. Employment
  4. Transportation
  5. Design of Public Spaces


Parishes are required to provide AODA training to all employees, volunteers, contractors and other third parties and all others who provide goods, services or facilities on behalf of the parish.  Training should include the following:

  • The purpose of the Accessibility for Ontarians with Disabilities Act (2005) and the requirements of the Customer Service Standard.
  • How to interact and communicate with people with various types of disabilities.
  • How to interact with people with disabilities who use an assistive device or who may be accompanied by a support person or require the assistance of a service animal.
  • How to use equipment or devices available on the parish’s premises or otherwise provided by the parish that may help with the provision of goods or services to a person with a disability. 
  • What to do if a person with a disability is having difficulty accessing the goods and services from the parish and how to provide feedback on such an issue.

It is important for parishes to keep track of all training records, as they may be required at a future date.

AODA Compliance Reports

Parishes with 20 or more employees must complete an accessibility compliance report.  This report is a way to make sure that parishes are on track with the goal of making a fully accessible province by 2025.  The AODA compliance report is a self-assessment of a parish’s status in terms of compliance with all provincial accessibility requirements.  The compliance report form can be found at  Parishes, with 20 or more employees, that fail to submit an accessibility report can face penalties and fines.  Please email Accessibility Ontario if you need the form in an alternate format.  If you have any questions about accessibility compliance reporting or details necessary to complete the forms, please contact Accessibility Ontario at 1-866-515-2025, 416-325-3408 or by email at


The following websites should give you the resources you need to comply with the AODA legislative training requirements.    

For more information, please contact Aneita Chang, HR Coordinator at 416-363-6021 ext. 233 or by email at